Shipping policy

Shipping Policy

Thank you for shopping with Printales. This Shipping Policy outlines our standard practices for the processing, dispatch, and delivery of your orders, including timelines for made-to-order garments and accessories.

1. Order Processing Time

1.1 For customised or made-to-measure pieces, please allow 10–20 business days for production, depending on the complexity of the design. We take great care in crafting each order to meet our signature quality and style standards.
1.2 For ready-to-ship items, orders are processed within 2–4 business days of order confirmation.

2. Shipping Methods and Delivery Timelines

2.1 We offer the following delivery options:

• Domestic Shipping (India):
  Standard delivery typically takes 4–8 business days from the date of dispatch.
• International Shipping:
  International deliveries are available and are shipped after the production period (if applicable). Delivery timelines vary depending on destination and courier partner.

2.2 All delivery timelines are estimates and may vary due to external factors such as courier delays, holidays, or natural disruptions.

3. Shipping Rates

3.1 Shipping charges are calculated based on order value, weight, and destination. These will be displayed during checkout.
3.2 For international orders, shipping charges will either be shown at checkout or communicated via email or WhatsApp after order placement.

4. Order Tracking

4.1 Once your order is shipped, you’ll receive a shipping confirmation email or WhatsApp message with the tracking link.
4.2 You may track the progress of your delivery directly using the provided tracking number.

5. Delivery Address

5.1 Please ensure your delivery address is complete and correct while placing the order.
5.2 Printales is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

6. Customs and Import Duties (for International Orders)

6.1 All custom duties, taxes, or import fees applicable in the destination country are to be borne by the customer.
6.2 Printales is not responsible for delays caused by customs clearance or any additional charges levied by local authorities.

7. Customer Support

If you have any questions regarding your shipment or need assistance tracking your order, please reach out to us at:
📧 shop.printales@gmail.com
📞 9315024896

8. Changes to Shipping Policy

8.1 Printales reserves the right to update or revise this Shipping Policy at any time.
8.2 All changes will be effective immediately upon posting on our website.

9. Governing Law

9.1 This Shipping Policy is governed by the laws of India. Any disputes will fall under the jurisdiction of the courts of Delhi.